SIMPLYBAMBOO FAQ'S

• Product
• Environment
• Installation
• Care and maintenance
• Warranty

PRODUCT

Are both horizontal and vertical floorboards available?
Yes, SIMPLYBAMBOO flooring is available in horizontal and vertical laminations.

What colours are available?
A variety (light, medium and dark) of natural and coffee colours are available. Dark Strand Woven, Chocolate, White, Cocoa, & Mocha have recently been added.

Is the coffee colour stained?
No, the coffee colour is actually achieved by a carbonisation process. Carbonisation is the pressure heated treatment that changes the natural colour to the coffee colour. The length of the treatment darkens the sugar compound within the fibres of the bamboo. The colour is impregnated into the bamboo. This means that no matter how many times you re-sand the floor (typically every 5 years) the colour remains the same.

What finish is used? How many times are the boards covered?
We use an aluminium oxide finish that is extremely tough. We have installed our products in many “high traffic” areas. Our bamboo has seven layers – one preparatory coating, five aluminium oxide coatings and finally, a UV coating.

What size floorboards are available?
We stock two sizes, The three foot board (915mm long x 91mm wide x 15mm thick) and a longer wider 6 foot board (1830mm x 152mm x 15mm), as well as Strand Woven (1830mm x 142mm x 14mm) and Simply Click in (1200mm x 148mm x 15mm).

What types of accessories are available?
We consider accessories to be very important since they complete the installation. We carry large stocks of accessories including stair nosings, reducers, T-joints, and skirting boards to match all floorings.

Does the product expand and contract? (Humidity issue)
Bamboo flooring is more stable than other hardwoods due to the manufacturing and lamination process. As a result, bamboo allows for less expanding and contracting which would result in little to no visible gaps or cracks between the boards over time.

How does SIMPLYBAMBOO flooring prevent delamination or cupping?
The 3-layered, staggered design of the horizontal floorboards or the vertical floorboards provide additional support to prevent delamination. By providing a product that is finished on all sides cupping is less likely to occur. SIMPLYBAMBOO provides a lifetime warranty against delamination.

ENVIRONMENT

Why select bamboo over other hardwood flooring?
• Protection of hardwood forests from further deforestation
• Dimensional stability is superior to most traditional hardwoods
• Durable finish applied during the manufacturing process
• Unique, elegant and distinguished flooring

Protection of hardwood forests from further deforestation
Bamboo is an environmentally friendly, renewable resource that has been used as construction material for thousands of years. Ecologically, the harvesting of bamboo does not affect the world’s already dwindling timber resources. Technically considered a grass, bamboo has the ability to grow to maturity in 4-6 years. The intricate root system remains unharmed upon harvesting and allows for sustainable future growth. Using bamboo is a natural alternative to traditional hardwood flooring while at the same time doing something good for the environment.

Dimensional stability is superior to most traditional hardwoods
Bamboo flooring has greater dimensional stability and therefore less expansion and contraction than traditional wood floors. Adding to its natural strength is a lamination process that prevents expansion and contraction. The end result is a beautiful floor to enjoy for a lifetime.

Durable finish applied during the manufacturing process
An aluminum oxide finish applied during the manufacturing process makes pre-finished bamboo flooring more durable, resistant to indentation and abrasion when compared to a traditional hardwood flooring finishes.

Unique, elegant and distinguished flooring
Designing a room with bamboo flooring will add an element of elegance. Its unique characteristics add distinction while adding warmth and versatility to any room in your home, office or commercial environment.

What makes premium bamboo flooring?
Premium bamboo flooring is made when consistent, safe business practices and only the highest quality raw materials are integrated with experience and modern technology.

Many bamboo importers source their flooring from a variety of smaller mills that use outdated milling and laminating equipment. This can lead to an end product that has gaps or can easily split. SIMPLYBAMBOO's partner invests in every step of manufacturing by being a leader in the industry with over 40 years experience in bamboo processing and 10 years experience in manufacturing bamboo flooring.

Bamboo stalks must be grown to maturity prior to harvesting to ensure the strength and quality of the product. Many new or less experienced companies may be buying bamboo stalks that are not mature and therefore not as hard and as durable. In addition, ensure quality adhesives are used to avoid delamination or high levels of urea-formaldehyde.

Consistency in manufacturing processes is critical in order to produce a quality product. For example, colour consistency can only be obtained if the manufacturing processes are precise and repeatable. ISO (International Organization for Standardization) is the world's largest developer of standards. ISO standards contribute to making the development, manufacturing and supply of products and services more efficient, consistent, safer and cleaner. SIMPLYBAMBOO's partner is an ISO9002 certified company.

Why select SIMPLYBAMBOO flooring over our competitors?

• Monitored bamboo harvesting
• Meets ISO9002 certification
• Staggered design of horizontal flooring
• 3 types of finishes available
• Finished product on all sides
• 21 patterns/colours are available in-stock
• Lifetime warranty against delamination
• Leader in the manufacturing of bamboo

Monitored bamboo harvesting
SIMPLYBAMBOO uses only mature Chinese Mao bamboo for our flooring. The bamboo poles are selected and harvested from bamboo forests carefully monitored by the Chinese Department of Forestry. This ensures the bamboo forests are able to self-regenerate and maintain a natural ecosystem for future harvesting.

Meets ISO9002 certification
ISO (International Organization for Standardization) is the world's largest developer of standards. ISO standards contribute to making the development, manufacturing and supply of products and services more efficient, consistent, safer and cleaner. By being ISO9002 certified, one can trust that SIMPLYBAMBOO’s preferred manufacturing partner provides a quality product, with consistent colouring and quality manufacturing that will stand-up over time.

Staggered design of horizontal flooring
SIMPLYBAMBOO horizontal flooring is a three layered laminated staggered design. This design makes the product more stable and less likely to delaminate or crack. Our horizontal flooring is manufactured such that each layer is staggered similar to how bricks or cinderblocks are laid when constructing a building.

3 types of finishes available
SIMPLYBAMBOO pre-finished flooring is available in three different finishes: Gloss, Satin and Super-Matte. A high-quality ceramic finish that contains aluminum oxide (ceramic particles) is used on all of our floorboards. Super-Matte was developed for use in very high traffic areas such as bars and clubs but is also popular residentially. Our Super-Matte finish has two additional coatings of aluminum oxide and has a slightly textured surface that makes it more slip resistant.

Finished product on all sides
SIMPLYBAMBOO flooring has an all-around finish, which makes each floorboard less likely to be affected by moisture and humidity. By having a product finished on all sides, it is safe to install in any type of room including kitchens and bathrooms where moisture is typically a concern. As a result our bamboo flooring will make for increased versatility in designing a home or office.

21 patterns/colours are available in-stock
Colours can enhance and add warmth to a room. SIMPLYBAMBOO offers a variety of natural and coffee colours in a range of hues from light to dark.

Lifetime warranty against delamination
SIMPLYBAMBOO flooring has a lifetime warranty against delamination to the original purchaser.

Leader in the manufacturing of bamboo
SIMPLYBAMBOO’s preferred partner has more than 40 years of knowledge and experience in bamboo processing and more than 10 years in manufacturing bamboo flooring.

INSTALLATION

Where can SIMPLYBAMBOO flooring be installed?
SIMPLYBAMBOO flooring is adaptable to a variety of environments. It performs equally well in dry and humid climates. Due to its all-around finish, even moist areas, such as kitchens and bathrooms may use SIMPLYBAMBOO flooring. Our flooring is suitable for all areas of a home and also gives special character to commercial projects. Offices, retail stores and sports centres have all used SIMPLYBAMBOO flooring to great effect.

How is SIMPLYBAMBOO flooring installed?
Installation of bamboo flooring is similar to that of most solid hardwood flooring. Click on Installation Instructions under Product Information.

Can SIMPLYBAMBOO flooring be installed in bathrooms and kitchens?
With all-around coating and bamboo’s natural resistance against moisture, SIMPLYBAMBOO flooring is suitable for wet areas such as bathrooms and kitchens.

CARE & MAINTENANCE

What is the best method for maintaining and caring for SIMPLYBAMBOO flooring?
Caring for SIMPLYBAMBOO flooring is the same as for any timber flooring. For care instructions please click on Product Information ~ Care for your Floor or go to; http://www.woodfloors.org/consumer/maintReg.aspx. After the installation is complete, vacuum or dust mop your floor to remove any dirt or abrasive material.

What is the process for refinishing SIMPLYBAMBOO pre-finished flooring?
SIMPLYBAMBOO flooring can be refinished or repaired with any polyurethane or compatible coating.

WARRANTY

What is the SIMPLYBAMBOO product warranty?
SIMPLYBAMBOO provides warranties against manufacturing defects, delamination, residential and commercial finish. To view a copy of the warranty, please click here.

Can you provide test certificates?
The test results can be viewed on-line by clicking here.